Your chance to join our aftersales team and help keep your fellow bikers on the road, supporting them with all their parts and service needs.
Location: Maidstone
THE ROLE
You will be responsible for supporting customers with parts and accessories enquiries, sourcing the right products, and advising customers based on their wants and needs. You will be booking bikes into a busy workshop diary and liaising with the technicians to ensure all jobs are completed as efficiently as possible. Customer satisfaction is paramount and you will be working to an exceptionally high standard to build strong and lasting relationships with your customers. It is vital you see all jobs through to the end in an organised manner as well as complete all relevant administration tasks within the role.
ABOUT YOU
You must be extremely well organised, fast-thinking, enthusiastic, and able to work in a fast-paced environment. Product knowledge will need to be strong and you must have the willingness to learn. A can-do attitude is essential and you must be flexible and willing to step up to the plate when called upon by your peers. Critically, you must have exceptional interpersonal skills and a strong level of composure and intellect.
Ideally, you will have a full UK motorcycle driving licence to undertake this role.
A passion for motorcycles is key
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Laguna Motorcycles
Hart Street
Maidstone, Kent
ME16 8RA
Telephone: 01622 681765
Laguna Performance Centre
Brunswick Road
Ashford, Kent
TN23 1EN
Telephone: 01233 665520
Laguna Triumph Ashford
Ashford Road
Ashford, Kent
TN23 3EN
Telephone: 01233 636699
Laguna Triumph Maidstone
Forstal Road, Aylesford
Maidstone, Kent
ME20 7XA
Telephone: 01622 585666
Maidstone Harley-Davidson®
Forstal Road
Aylesford
Maidstone, Kent
ME20 7XA
Telephone: 01622 711680
Maidstone Honda
Forstal Road
Aylesford
Maidstone, Kent
ME20 7XA
Telephone: 01622 713950
Kent Motorcycles
Dover Road (A2)
Barham,
Canterbury, Kent
CT4 6SA
Telephone: 01227 832601
Manufacturer offers can not be redeemed in conjunction with any of the Laguna exclusive offers.
Laguna Motorcycles Limited (which include multiple trading names: Laguna Motorcycles, Laguna Performance Centre, Laguna Triumph, Maidstone Honda, Maidstone Harley-Davidson® and Kent Motorcycles) is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Laguna Motorcycles Limited (which include multiple trading names: Laguna Motorcycles, Laguna Performance Centre, Laguna Triumph, Maidstone Honda, Maidstone Harley-Davidson® and Kent Motorcycles) to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.
We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.
Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.
Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required. Please see our complaints page for our complaints policy and regulatory complaints.
