Our accredited motorcycle accident detection and emergency alerting system automatically connects you to the nearest emergency services in your time of need.
AVAILABLE TO ALL RIDERS
Available across the UK, Europe, ROI, North America, Australia and New Zealand, this comprehensive service is available to all riders, regardless of which bike you own, with a 3 month free trial for all Triumph owners.
TAILORED TO MOTORCYCLISTS
A new essential part of a rider’s safety equipment, Triumph SOS has been specifically tailored for motorcyclists, and monitors key sensors in your smartphone to detect and validate an accident.
INCREDIBLY FAST
Where seconds can save lives, this Google-Cloud hosted emergency alerting platform will automatically deliver the rider’s time-critical and potentially life-saving details directly to the emergency services within seconds of the accident being detected.
ESSENTIAL INFORMATION
Precise GPS location, direction of travel, bike details, and medical information allow emergency responders to reach you quickly and provide assistance accordingly.
ADVANCED TECHNOLOGY
Advanced features include sophisticated auto-pause technology to prevent accidental triggering, so you can fully focus on your ride.
GROUP RIDING
Share your real-time location with other members of your riding group, for even greater safety and enjoyment.
ADDITIONAL FREE FEATURES
- Worldwide route recording, editing, and sharing
- Full screen routes with ride stats
- Export & share GPX files
- Explore, discuss and share community recorded routes
- Manage your profile
This is not integrated with the motorcycle, and is a smartphone app, hence it could be used by owners of any brand of bike.
The algorithms monitor various sensors in the phone for acceleration/deceleration expected in a motorcycle accident.
The “auto-pause technology” helps to ensure it’s not set off by accident if someone drops their phone etc.
Other apps with e-call functionality exist, but these are typically set to call a specified emergency contact or are limited to a single market. Triumph SOS has been through a validation process and demonstrated sufficiently low false activation rates to have been approved to call the emergency services directly.
There are several big advantages with this. Firstly, the process is much quicker, and the call handler at the Public Service Answering Point (PSAP) will attempt to make contact with the rider as soon as the alert comes though (within seconds of the accident being validated by the algorithms). If they speak to the rider and they need assistance, of if they can’t make contact, the emergency services are immediately dispatched to the precise GPS location, with additional information such as direction of travel (to make sure they’re on the correct side of a freeway, tunnel, etc.), rider’s medical details, bike details (to help them spot the bike), etc.
Secondly, feedback from the emergency services is that they find it very difficult when emergency contacts are sent the accident alerts, as they then get phone calls from upset relatives who have very little information about the scene on the ground. This makes it very difficult to deal with the incident quickly and efficiently. They can also get multiple phone calls if more than one emergency contact is set up, which may then appear to be more than one incident to respond to.
The owner just has to enter their Triumph VIN to activate the 3 month free trial.
A server lookup is performed to determine the model and validate the trial.
The fee covers the subscription to the accident detection service. There are also other features within the app, such as route recording, which are free to use.
It’s a one month rolling subscription, which can be turned on and off at any time. The subscription is all administered though the user’s app store account, and will continue automatically once the 3-month trial ends unless cancelled (e.g. Apple Fitness).
Yes, the app needs to be on and “crash detection” started for this to work. It can run in the background, and uses very little battery. As mentioned before, it will auto-pause if you stop riding.
The emergency services are notified directly.
The back end system uses the GPS location to determine which Public Service Answering Point to call.
NO - Triumph SOS does not record or send any speed or telematics data to the emergency services.
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Laguna Motorcycles
Hart Street
Maidstone, Kent
ME16 8RA
Telephone: 01622 681765
Laguna Performance Centre
Brunswick Road
Ashford, Kent
TN23 1EN
Telephone: 01233 665520
Laguna Triumph Ashford
Ashford Road
Ashford, Kent
TN23 3EN
Telephone: 01233 636699
Laguna Triumph Maidstone
Forstal Road, Aylesford
Maidstone, Kent
ME20 7XA
Telephone: 01622 585666
Maidstone Harley-Davidson®
Forstal Road
Aylesford
Maidstone, Kent
ME20 7XA
Telephone: 01622 711680
Maidstone Honda
Forstal Road
Aylesford
Maidstone, Kent
ME20 7XA
Telephone: 01622 713950
Kent Motorcycles
Dover Road (A2)
Barham,
Canterbury, Kent
CT4 6SA
Telephone: 01227 832601
Manufacturer offers can not be redeemed in conjunction with any of the Laguna exclusive offers.
Laguna Motorcycles Limited (which include multiple trading names: Laguna Motorcycles, Laguna Performance Centre, Laguna Triumph, Maidstone Honda, Maidstone Harley-Davidson® and Kent Motorcycles) is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Laguna Motorcycles Limited (which include multiple trading names: Laguna Motorcycles, Laguna Performance Centre, Laguna Triumph, Maidstone Honda, Maidstone Harley-Davidson® and Kent Motorcycles) to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.
We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.
Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.
Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required. Please see our complaints page for our complaints policy and regulatory complaints.
